Shipments will commence in different time phases:
- For all orders placed in April 2024, shipments will be arranged from【Mid-May 2024】onwards.
Delivery typically takes 10 working days.
Our shipping fees are as follows:
West Malaysia: RM 6
East Malaysia: RM 13
*Shipping duration is estimated and parcels may be subjected to delays due to factors such as customs clearance & weather conditions.
Delivery Terms
- For the time being, we only ship orders to street addresses (NO PO box address) in Malaysia.
- You may be required to sign for delivery. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered Product in case of future discussions with us about it.
- Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.
- There will be 2 attempts made to deliver your parcel. If at all these 2 attempts fail, a note will be placed in your recipient’s mailbox. If you fail to collect the products (within 2 weeks of our first delivery), we may do either or both of the following:
- Charge you for our reasonable storage fee and other costs reasonably incurred by us.
- Canceling the order, in which case we may refund to you or your credit or debit card company as applicable any money already paid to us, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees as incurred).